Trigo Club Terms & Conditions – A Complete Guide to Membership & Platform Use

Membership at Trigo Club requires meeting a set of basic eligibility conditions. These conditions apply equally to all members — no exceptions.

• You must be at least 18 years of age at the time of registration. Trigo Club may request a national ID or passport at any time to verify your age.
• Each individual may only register one account. Opening multiple accounts using the same mobile number, email address, or device is strictly prohibited.
• All information provided at the time of registration must be truthful, complete, and your own. Registering with false information will result in account termination.
• You are solely responsible for keeping your account password and login details confidential. You must not allow anyone else to access your account.
• All documents requested during KYC (Know Your Customer) verification must be submitted within the specified timeframe. Withdrawals may be limited until verification is successfully completed.

Trigo Club has specific rules governing financial transactions that apply to all members. Following these rules ensures that all transactions are processed without any issues.

• The payment method used for deposits (bKash, Nagad, Rocket, etc.) must be registered in the member's own name.
• The minimum deposit amount is ৳300. The minimum withdrawal amount is ৳500.
• Withdrawal requests are typically processed within 15 minutes to 24 hours. Larger amounts may require additional verification.
• Deposited funds must be wagered at least once before a withdrawal can be made — any attempt to withdraw bonus balance alone will be declined.
• If funds are credited to your account in error due to a technical fault, it is your responsibility to notify the support team immediately and refrain from using those funds.
• For suspicious transactions, Trigo Club reserves the right to place payments on hold until verification is complete.

Trigo Club offers a variety of bonuses and promotional offers, each with its own specific terms — detailed on the respective offer page. The general bonus policy is outlined below.

• The welcome bonus is available to new members only and applies once on the first deposit.
• Bonus balance cannot be withdrawn directly. The wagering requirement specified with the bonus must be met first.
• Wagering requirements are typically 10x to 30x the bonus amount — the exact figure is stated on the relevant offer's page.
• A bonus offer cannot be claimed more than once by the same member, household, address, or device.
• Cashback bonuses are generally paid out once a week and can be withdrawn without any wagering requirements — though the terms of the specific offer apply.
• Trigo Club reserves the right to modify or cancel any bonus offer at any time without prior notice.

Trigo club has its own rules and regulations governing both Sports Betting and casino games, and these rules apply equally across all types of play.

• In Sports Betting, match results are settled based on the official announcement of the relevant sporting authority.
• If a match is fully cancelled, the bet is voided and the stake is refunded. For partially completed matches, the relevant rules apply.
• If a bet is placed at an incorrect odds due to a technical error, Trigo Club reserves the right to recalculate and settle the bet at the correct odds.
• If a bet fails to be placed during live betting due to an internet disconnection, it will be considered as not having been placed.
• If a software error causes an abnormal outcome in a casino game, the round will be voided and the bet amount refunded.
• A maximum bet limit per game is in place — this can be found on the game's rules page.

Certain activities are strictly prohibited on Trigo Club. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Opening two or more accounts to bet against each other (arbitrage betting).
• Using automated software, bots, or scripts to place bets or play games.
• Attempting to launder money of illegal origin through Trigo Club.
• Unauthorized access to or attempts to harm another member's account.
• Attempting to hack or breach the platform's security systems.
• Deliberately placing small bets in a calculated attempt to meet wagering requirements through bonus abuse.

Both Trigo Club and the member may close an account, though the process differs depending on the circumstances.

• Members may request account closure at any time. The support team will process the request within 48 hours.
• If there is a withdrawable balance at the time of account closure, the member will be given the opportunity to withdraw it beforehand.
• In the event of a terms violation, Trigo Club may suspend or permanently close an account without prior notice.
• If you'd like to take a voluntary break for responsible gaming reasons, use the "Self-Exclusion" option found in your profile settings.
• Requests to reopen a permanently closed account are subject to review by the support team.

Trigo Club believes gaming is for entertainment — not a solution to financial problems. This belief is why responsible gaming is a core part of everything we do.

• Each member can set daily, weekly, and monthly spending limits from their profile settings.
• If you play continuously for an extended period, the system will suggest taking a break.
• Once self-exclusion is activated, your account cannot be reactivated before the selected period ends.
• If any member shows signs of gaming addiction, the Trigo Club support team will be on hand to provide assistance.

Trigo Club may update these terms at any time. Members will be notified of significant changes via email or in-app notification.

• Continued use of the platform after an update takes effect will be considered acceptance of the revised Terms.
• Any dispute arising from these terms must first be directed to the support team for resolution.
• In the event of any discrepancy in meaning between the Bangla and English versions of these terms, the English version shall be considered authoritative.
• If any part of these Terms is found to be unenforceable, all remaining provisions will continue to remain in full effect.